Non-management employees are the heartbeat of every company. They show up every day “swinging” the proverbial hammer and keep the business running.
These employees are often positioned in teams, and being a “team” transforms a group of people into a highly effective cohesive unit. We have all seen them, the groups that receive recognition at company meetings, the ones that usually appear in a generally good mood, the ones that have their work complete and seem to be on the ball.
How do we replicate these teams across the organization? What type of work habits, processes or methodologies drive their success? I’d like to share my perspective on the importance of teamwork:
- The team has to share the common goal of improving the company and the mindset of consistently applying themselves to the task. If certain members are only interested in receiving a paycheck and performing the bare minimum to maintain employment, the team will never be highly effective. I do not believe that you truly are as strong as your weakest link, but these “B” player’s will hold the team back, create resentment across the group, and will eventually act as a poison separating the team.
- You need to be able to trust the person to the left and to the right of you. Trust works directly off the above bullet in the fact that you know that everyone is here for the same reason. It creates comradery between members and makes the day easier knowing that “John” and “Jen” are giving it their all, so why shouldn’t I. They are relying on me to do my part. We need to eliminate phrases like “her job” or “their side” and understand that we are here together.
- Communication. You can have all the effort and trust in the world and without direction or feedback you are a rudderless ship. Effective communication needs to be the standard and not the exception; you should know what your teammates are working on and have equal expectation of what is being produced. Mistakes and issues should be viewed as opportunities to improve rather than a witch-hunt on who is at fault.
Consider some of these best practices when evaluating your thoughts on teamwork, and how your team works together. Teamwork truly makes the Dream Work!